By utilizing www.vedagram.com, you implicitly agree to the following terms and conditions:

1. Online Sales:

  • We offer Ayurvedic medicine sales and wellness products for customers all over India through our website.

2. Delivery Time:

  • We strive to deliver your order within 10 working days. Unforeseen circumstances may occasionally cause delivery delays.

3. Payment Gateway:

  • Payments are securely processed through a reputable payment gateway to ensure the safety of your financial transactions.

4. Shipment Dispatch:

  • Orders are dispatched promptly, typically within 2 working days from our factory, to minimize waiting times.

5. Refund Policy:

  • Our refund policy is applicable in cases of incorrect item shipment, receipt of damaged products, or excessive delays in delivery.
  • To initiate a refund, customers must submit a request within 2 days of receiving the product.
  • In some instances, proof of the issue may be requested to facilitate the refund process.

6. Non-Refundable Situations:

  • It is important to note that we do not entertain refund requests for products that have been used.

7. Contact Information:

  • Our dedicated customer support team can be reached via email at contact@vedagram.com or by phone at +91 96564 51444.
  • Our physical address for correspondence is Vedagram, Omaloor PO, Pathanamthitta, Kerala.

Return Policy:

If you wish to return a product purchased from Vedagram, please adhere to the following guidelines:

1. Initiate Return:

  • Customers may request a return within 2 days of receiving the product.

2. Refund Eligibility:

  • Returns are accepted in cases of incorrect item shipment, damaged products, or excessive delays in delivery.

3. Used Products:

  • We do not accept returns for products that have been used.

4. Proof of Issue:

  • In certain situations, customers may be required to provide evidence or proof of the issue to facilitate the return process.

Refund Policy:

Our refund policy is as follows:

1. Eligibility:

  • Refunds are applicable in cases of incorrect item shipment, damaged products, or excessive delays in delivery.

2. Initiate Refund:

  • To request a refund, please contact us within 2 days of receiving the product.

3. Proof of Issue:

  • In specific cases, you may be required to provide proof of the issue to support your refund request.

4. Non-Refundable Products:

  • Please be aware that we do not entertain refund requests for products that have been used.

At Vedagram, we are dedicated to your satisfaction, offering a seamless shopping experience while ensuring the privacy and security of your personal data. If you have any questions, concerns, or require further clarification, please do not hesitate to reach out to our customer support team at contact@vedagram.com or by calling +91 96564 51444. Your trust is paramount, and we aim to provide exceptional service while maintaining your privacy and data security.